The number of Avios required to reduce the cash value can vary by product as there is no direct conversion of Avios to cash, however the calculation is made at a basket level once your entire order is assembled.
You will be presented with options as below and you can select the amount that suits you best.
Please contact us via our Live Chat services which are open from 9am-5pm Monday to Friday. This EXCLUDES Bank Holidays. You can access our chat by clicking on the chat icon in the bottom right of our help centre pages.
You can also contact us via shopsupport@avios.com
We will respond to all queries within 1 working day.
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